Overview
There is refund option associated with cancellation of product before delivery. We do not have return or replacement of products post-delivery. There is no refund of the amount paid for any order unless for cancellation before delivery.
Ownership
This Platform is owned by BrownGlo. All right to, title to, and interest in the Content available via the Web Site, Sense App, the Web Site and Sense App’s look and feel, the designs, trademarks, service marks, and trade names displayed on the Web Site & Sense App, and the Web Site URLs, are the property of BrownGlo or its licensors, and are protected by copyrights, trademarks, patents, or other proprietary rights and laws.
License to Use Content
BrownGlo grants you a non-exclusive, non-transferable, revocable, limited license to view, copy, print, and distribute Content retrieved from the Platform only for your personal, non-commercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in conjunction with the Content. You may not use any Content available via the Platform in any other manner or for any other purpose without the prior written permission of BrownGlo. All rights not expressly granted are expressly reserved to BrownGlo.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of BrownGlo.com so long as the link does not portray BrownGlo.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use the BrownGlo logo or other proprietary graphic or trademark as part of the link without express written permission. You may further not present the link to BrownGlo.com in any way that suggests BrownGlo has any relationship or affiliation with your site or endorses, sponsors or recommends the information, products or services on your Platform.
Trademark Notices
All trademarks, service marks, logos and designs used on this Platform, whether registered or unregistered, are owned by BrownGlo or other third parties. You may not use or display any trademarks, service marks, logos or designs owned by BrownGlo or its affiliates without our prior written consent.
Disclaimer of Warranties with Respect to Platform
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. BROWNGLO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
BROWNGLO DOES NOT MAKE ANY WARRANTY THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. BROWNGLO MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE PLATFORM.
SHIPPING POLICY
How does the delivery process work?
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.